Helplines & crisis lines
1 866 APPELLE / suicide.ca
All of QuébecQuébec's free, confidential suicide prevention line, for you, someone you worry about, or anyone bereaved by suicide.
Help & services
Select your town from the list or see the map at the bottom of the page.
Immediate help
In case of immediate danger: 911. Calls are free.
- Emergency91124/7
- Info-Santé811, option 124/7, 365 days
- Info-Social811, option 224/7, 365 days
- Suicide prevention1 866 APPELLE (277-3553)Text : 53535324/7
- 9-8-8988Text : 98824/7
- SOS violence conjugale1 800 363-9010Text : 438 601-1211Phone 24/7
- Tel-jeunes1 800 263-2266Text : 1 866 811-4811Daily, 8 a.m. to midnight
- Kids Help Phone1 800 668-6868Text : 686868Phone and text 24/7
- Poison Control1 800 463-506024/7, 365 days
Numbers checked at the source on October 19, 2026. All helplines and services →
All of these resources are also gathered on one page, section by section: Help and services.
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Helplines & crisis lines
9-8-8: Suicide Crisis Helpline
All of CanadaNational three-digit number, by call or text, for anyone thinking about suicide or worried about someone.
Jobs & newcomers
Accueil-Parrainage Outaouais
Whole regionFree welcome and settlement support for newly arrived immigrants in the Outaouais: paperwork, French classes, housing, interpreters and matching.
Government services
Canada Revenue Agency (CRA), individual tax enquiries
All of CanadaThe federal line for your tax return, benefits and CRA My Account. There is no CRA walk-in counter in the area.
Families, parents & youth
Aire ouverte de l'Outaouais
Whole regionConfidential services for youth aged 12 to 25, with or without an appointment: mental, physical and sexual health.
Animals & wildlife
Dead animal on a provincial road: Québec 511
All of QuébecFor a dead animal on a provincial road, dial 511 and choose to report a problem.
Money, taxes & legal help
Association coopérative d'économie familiale de l'Outaouais (ACEF Outaouais)
Whole regionHelp with budgeting, debt and payment arrangements, plus interest-free loans for essential goods, for households across the Outaouais.
Disability
Association de l'Ouïe de l'Outaouais (ADOO)
Whole regionAdvocacy for deaf and hard-of-hearing people: Quebec Sign Language classes, workshops, social activities and referrals.
Families, parents & youth
Association des familles monoparentales et recomposées de l'Outaouais (AFMRO)
Whole regionSupport for single-parent and blended families: separation, co-parenting, supervised visits and custody exchanges, sliding-scale counselling.
Disability
Association des neurotraumatisés - Région de l'Outaouais (ANO)
Whole regionSupport and social integration for adults who have had a brain injury or stroke, and their families.
Disability
Association des personnes handicapées visuelles de l'Outaouais (APHVO)
Whole regionInformation, referrals, rights advocacy and activities for people living with a visual impairment.
Disability
Association pour l'intégration communautaire de l'Outaouais (APICO)
Whole regionSupport, mutual aid and activities for people living with an intellectual disability and their families.
Mental health, addiction & grief
Association pour la prévention de la toxicomanie et de l'alcoolisme chez les femmes de l'Outaouais (APTAFO)
Whole regionFree one-on-one help and prevention for women 14 and over dealing with alcohol or drug use.
Daycares & CPEs
Bureau coordonnateur de la garde en milieu familial (CPE de la Petite-Nation)
PapineauvilleThe MRC de Papineau coordinating office recognizes and supports the territory's 31 subsidized home daycares, for 237 spaces in total.
Jobs & newcomers
Services Québec office, Papineauville
PapineauvilleLocal government office for employment help, social assistance and training programs, open weekdays in Papineauville.
Helplines & crisis lines
Québec Poison Control Centre
All of QuébecIn case of poisoning or doubt (medication, household product, plant, mushroom), call before taking any action. A nurse will guide you.
Women, violence & victims
Centre d'aide aux victimes d'actes criminels de l'Outaouais (CAVAC)
Whole regionFree, confidential help for victims of crime and their loved ones: support, information on rights and court accompaniment.
Women, violence & victims
Centre d'assistance et d'accompagnement aux plaintes - Outaouais (CAAP)
Whole regionFree help to file a complaint about health and social services, and support for tenants of private seniors' residences.
Women, violence & victims
Centre d'intervention en abus sexuels pour la famille (CIASF)
Whole regionPrevention and therapy groups for children, teens and families affected by child sexual abuse.
Seniors & caregivers
Connexions Resource Centre
Whole regionResource centre for English speakers: information and referrals to health, social, legal and community services.
Mental health, addiction & grief
Centre Inter-Section
Whole regionMental health recovery centre: support, groups, employment help, recreation and support for people bereaved by suicide.
Women, violence & victims
Clinique des femmes de l'Outaouais
Whole regionReproductive health: abortion, contraception, IUDs, Pap tests for people without a family doctor, menopause care and post-sexual-assault care.
Government services
Municipal court for the MRC de Papineau
PapineauvilleThe municipal court handles tickets issued by the SQ in La Petite-Nation. It sits a few times a year in Papineauville.
Daycares & CPEs
CPE Aux Mille Couleurs, installation Papillon Bleu
Saint-André-AvellinCPE Aux Mille Couleurs site in Saint-André-Avellin: 75 subsidized childcare spaces, including 15 for infants.
Daycares & CPEs
CPE Aux Mille Couleurs, installation Papillon Jaune
Saint-André-AvellinCPE Aux Mille Couleurs site in Saint-André-Avellin: 44 subsidized childcare spaces, including 10 for infants.
Daycares & CPEs
CPE Aux Mille Couleurs, installation Papillon Vert
RiponCPE Aux Mille Couleurs site in Ripon: 44 subsidized childcare spaces, including 10 for infants.
Daycares & CPEs
CPE de la Petite-Nation, installation Les Colibris
ThursoCPE de la Petite-Nation's Thurso site: 62 subsidized childcare spaces, including 10 for infants.
Daycares & CPEs
CPE de la Petite-Nation, installation Les Geais bleus
PapineauvilleCPE de la Petite-Nation's Papineauville site: 62 subsidized childcare spaces, including 11 for infants, with a nature and outdoor focus.
Families, parents & youth
Director of Youth Protection (DYP) Outaouais
Whole regionTo report a situation where a child's safety or development is at risk.
Women, violence & victims
Donne-toi une chance
Whole regionHelp for men and fathers in distress, including men with violent behaviour: domestic-violence prevention and anger-management programs.
Helplines & crisis lines
Drug: Help and Referral
All of QuébecFree, confidential listening, information and referral about alcohol, drugs and medication, for you or a loved one.
Mental health, addiction & grief
Droits-Accès de l'Outaouais
Whole regionRights advocacy for people who live with or have lived with mental health problems.
Helplines & crisis lines
Crime Stoppers (Québec)
All of QuébecTo report a crime anonymously, by phone or online. For an emergency, dial 9-1-1.
Helplines & crisis lines
Écoute Entraide
All of QuébecFree listening line to talk about what weighs on you, anywhere in Québec, daily from 8 a.m. to 10 p.m.
Mental health, addiction & grief
Entraide-Deuil de l'Outaouais
Whole regionSupport groups for grieving adults, teens and children, one-on-one volunteer support and pet-loss groups.
Families, parents & youth
ESPACE Outaouais
Whole regionPrevention of all forms of violence against children: workshops for children and adults, phone support and referrals.
Seniors & caregivers
FADOQ - Région Outaouais
Whole regionRegional association for people 50 and over: advocacy, activities, talks, trips and membership in local clubs.
Food banks & basic needs
Frigo Quiroule
Saint-André-AvellinMeals on wheels and social caterer run by Alliance alimentaire Papineau: frozen home-style meals for pickup or home delivery across the MRC.
Daycares & CPEs
Garderie Le Mouton Noir, installation Chénéville
ChénévilleSubsidized private daycare in Chénéville with 31 spaces, including 5 for infants, the only centre-based childcare in Chénéville.
Forest, water & land
Gestion intégrée des forêts AET inc.
ThursoForestry advisor accredited by the Outaouais private forest agency, based in Thurso.
Government services
Primary care access point (GAP)
All of QuébecIf you do not have a family doctor, the GAP assesses your needs and finds you an appointment or a resource. The service is available online or at…
Helplines & crisis lines
Hydro-Québec: outages and emergencies
All of QuébecTo report a power outage or a downed power line. Never go near a wire on the ground.
Helplines & crisis lines
Info-aidant (L'Appui for caregivers)
All of QuébecListening, information and referrals for caregivers looking after a parent, partner or friend.
Helplines & crisis lines
Sexual Violence Helpline
All of QuébecFree, confidential listening, information and referral for people affected by sexual violence and their loved ones.
Money, taxes & legal help
Info Justice Outaouais
Whole regionFree legal information from lawyers and notaries on separation, small claims, housing and other everyday legal questions, with referrals.
Helplines & crisis lines
Info-Santé 811 (option 1)
All of QuébecA nurse assesses your health by phone and tells you what to do or where to go, day and night.
Helplines & crisis lines
Info-Social 811 (option 2)
All of QuébecA social worker listens and guides you in times of distress or crisis, or when you are worried about a loved one. In the Outaouais, this service is…
Helplines & crisis lines
Interligne
All of QuébecHelp and information for LGBTQ+ people and their loved ones by phone or chat, 24 hours a day.
Helplines & crisis lines
Gambling: Help and Referral
All of QuébecFree, confidential support and referral for gambling, gaming or internet problems, for you or a loved one.
Mental health, addiction & grief
Jeunesse Idem
Whole regionSupport for LGBTQ+ and questioning people aged 7 to 35 and their parents: counselling, discussion groups and workshops.
Helplines & crisis lines
Kids Help Phone
All of CanadaFree, confidential support for children, teens and young adults, by phone or text, day and night.
Women, violence & victims
L'Alternative Outaouais
Whole regionAlternative and restorative justice for youth aged 12 to 17: extrajudicial measures, community work and victim-offender mediation.
Disability
L'Amicale des personnes handicapées physiques de l'Outaouais
Whole regionSocial activities, member lunches and loan, sale or swap of used adaptive equipment for people with physical disabilities.
Mental health, addiction & grief
L'Apogée - Association pour parents et amis de la personne ayant un problème de santé mentale
Whole regionFree support for family and friends of someone living with a mental health condition: counselling, groups, respite and a youth program.
Women, violence & victims
L'Autre Chez-Soi
Whole regionShelter and support for women experiencing domestic violence and their children, with a 24/7 crisis line and outreach follow-up.
Helplines & crisis lines
Mistreatment Helpline
All of QuébecListening, assessment and referral for mistreatment, fraud or abuse of a senior or vulnerable adult.
Helplines & crisis lines
Hope for Wellness Help Line
All of CanadaCounselling and crisis support for Indigenous people across Canada, by phone or chat, day and night.
Helplines & crisis lines
Parents' Line (Tel-jeunes)
All of QuébecFree, confidential advice for parents from trained counsellors, daily from 8 a.m. to midnight.
Animals & wildlife
MAPAQ list of permit holders, cat and dog owners or keepers
All of QuébecPublic MAPAQ tool to check that a kennel, breeder or boarding facility with 15 or more cats or dogs holds a valid permit.
Families, parents & youth
Naissance-Renaissance Outaouais
Whole regionSupport for parents around birth: prenatal classes, birth companions, breastfeeding help, postpartum support, postpartum depression and perinatal…
Housing & emergency shelter
Office d'habitation de l'Outaouais
Whole regionPublic body managing low-rent (HLM) housing across the Outaouais, including units in the MRC de Papineau, for low-income households.
Jobs & newcomers
Option Femmes
Whole regionPersonalized employment help for women: skills assessment, job readiness, return to school and computer access.
Animals & wildlife
SPCA de l'Outaouais patrol officers
Whole regionSPCA patrol line for dog complaints in Papineauville and Thurso.
Daycares & CPEs
Childcare registration portal (formerly La Place 0-5)
All of QuébecThe government portal where parents put their child on waiting lists for CPEs, subsidized daycares and recognized home daycares.
Animals & wildlife
Wildlife Protection, Papineauville office
PapineauvilleLocal wildlife protection officers' office for La Petite-Nation; call before visiting.
Helplines & crisis lines
Rebâtir
All of QuébecFree, confidential legal advice for victims of sexual or intimate partner violence.
Disability
Regroupement des associations de personnes handicapées de l'Outaouais (RAPHO)
Whole regionRights advocacy for people with disabilities and their caregivers, information, referrals and a regional resource directory.
Government services
Service Canada, Chénéville scheduled outreach site
ChénévilleService Canada visits Chénéville every second Wednesday for SIN, Employment Insurance, pension and passport applications, sparing you the trip to…
Helplines & crisis lines
Veterans Affairs Canada Assistance Service
All of CanadaFree, confidential support from a mental health professional for veterans and their families.
Jobs & newcomers
Service Intégration Travail Outaouais (SITO)
Whole regionImmigration ministry partner helping immigrants settle and find work outside Montréal, including in the MRC de Papineau.
Animals & wildlife
Animal welfare and safety reports (MAPAQ)
All of QuébecTo report neglect or cruelty toward a pet or farm animal that you have witnessed.
Seniors & caregivers
Alzheimer Society of Outaouais
Whole regionSupport for people living with Alzheimer's or another neurocognitive disorder and their families: counselling, respite, groups and training.
Helplines & crisis lines
SOPFEU: report a forest fire
All of QuébecTo report a forest fire to SOPFEU. If there is immediate danger, dial 9-1-1.
Forest, water & land
SOPFEU
All of QuébecTo report a forest fire and check fire danger; residential burning permits come from your municipality.
Animals & wildlife
SOS Poaching, Wildlife Emergency
All of QuébecFree, confidential line to report poaching or any threat to wildlife, and for wildlife emergencies.
Helplines & crisis lines
SOS violence conjugale
All of QuébecListening, information and referral to a shelter, free and confidential, day and night.
Helplines & crisis lines
Tel-Aide Outaouais
Whole regionAnonymous, confidential regional listening line, without judgment, open day and night for the whole Outaouais.
Helplines & crisis lines
Tel-jeunes
All of QuébecCounsellors for young people by phone, text or chat, free and without judgment, daily from 8 a.m. to midnight.
Disability
Trait d'Union Outaouais
Whole regionOrganization for autistic people and their families: respite, parent support groups, recreation, summer camps and an advice line.
Mental health, addiction & grief
Trans Outaouais
Whole regionSupport and groups for trans and non-binary people, their parents and loved ones, and commissioning for name and gender changes.
Helplines & crisis lines
Emergency 9-1-1
All of QuébecFor any emergency (police, fire, ambulance) anywhere in the MRC de Papineau, dial 9-1-1.
Helplines & crisis lines
Urgence-Environnement
All of QuébecTo report a spill, leak or other emergency threatening the environment, day and night.
Forest, water & land
Agence des forêts privées de l'Outaouais (AFPO)
Outside the MRCRegional agency funding private woodlot work through accredited forestry advisors.
Forest, water & land
Alliance des propriétaires forestiers Laurentides-Outaouais (APFLO)
Outside the MRCForest producers' union whose territory includes the MRC de Papineau; it negotiates wood marketing.
Food banks & basic needs
Banque alimentaire de la Lièvre
Outside the MRCBuckingham food bank offering monthly food aid to residents of Mayo, Mulgrave-et-Derry and Lochaber-Partie-Ouest, plus a soup kitchen and collective…
Government services
Services Québec office, Buckingham
Outside the MRCSmall Services Québec office in Buckingham, open two days a week for employment help, social assistance and oaths.
Government services
Services Québec office, Hull
Outside the MRCTo obtain a birth or marriage certificate in person, you must go to Hull, as no office in the MRC offers this service.
Animals & wildlife
Centre de réhabilitation de la faune Agawàte
Outside the MRCLicensed wildlife rehabilitation centre in the Outaouais; call before moving an injured animal.
Families, parents & youth
Centre de ressourcement pour la famille de l'Outaouais (CRFO)
Outside the MRCCountryside respite centre for families with a child or adult living with an intellectual disability, autism or a physical disability.
Government services
Gatineau-Est Service Canada Centre
Outside the MRCA full Service Canada Centre open every weekday, for matters that cannot wait for the next Chénéville visit.
Government services
Gatineau-Hull Service Canada Centre and Passport Services
Outside the MRCThe office to use when you need a passport quickly, with express or urgent pickup. It also offers the usual Service Canada services.
Forest, water & land
COBALI
Outside the MRCWatershed organization for the Lièvre and Blanche rivers, active in the western MRC.
Government services
Service quality and complaints commissioner, Santé Québec Outaouais
Outside the MRCTo file a complaint about care at a local CLSC, long-term care home or hospital. Free and confidential.
Animals & wildlife
Outaouais Regional Wildlife Management Office (MELCCFP)
Outside the MRCRegional office for wildlife questions, nuisance animals and abnormal fish die-offs.
Forest, water & land
UPA Outaouais-Laurentides
Outside the MRCRegional farmers' federation, with an advisor assigned to the Papineau unions.
Families, parents & youth
Big Brothers Big Sisters of Outaouais
Outside the MRCMatches children and teens aged 6 to 18 with a volunteer adult mentor.
Housing & emergency shelter
Le Gîte Ami
Outside the MRCRegional emergency shelter for homeless adults, open around the clock, with meals, clothing and support toward stable housing.
Forest, water & land
Organisme de bassins versants des rivières Rouge, Petite Nation et Saumon (OBV RPNS)
Outside the MRCWatershed organization for the Petite Nation and Saumon rivers, which cover much of the MRC.
Animals & wildlife
Refuge sauvage Kayla
Outside the MRCLicensed wildlife rehabilitation shelter, the closest to La Petite-Nation; call before going.
Government services
SAAQ service outlet, Club Lions de Buckingham
Outside the MRCSAAQ agent in Buckingham, open Monday to Friday, which also administers driving tests. It is useful on days when SAAQ services are not available in…
Animals & wildlife
SPCA de l'Outaouais
Outside the MRCRegional shelter offering adoption, lost and found pets, licences and problem reports for eight municipalities in the MRC de Papineau.
Forest, water & land
Terra-Bois, Coopérative de propriétaires de boisés
Outside the MRCWoodlot owners' cooperative accredited by the AFPO, with an office in Masson-Angers.