Helplines & crisis lines · All of Québec
Mistreatment Helpline
Listening, assessment and referral for mistreatment, fraud or abuse of a senior or vulnerable adult.
ServicesCommunity
Good to know
- Hours
- 7 days a week, 8 a.m. to 8 p.m.
- Former name
- Elder Mistreatment Helpline (Ligne Aide Abus Aînés)
- For
- Seniors and vulnerable adults (18+), loved ones, workers
- Languages
- French and English
- Toll-free
- 1 888 489-2287
Immediate help
In case of immediate danger: 911. Calls are free.
- Emergency91124/7
- Info-Santé811, option 124/7, 365 days
- Info-Social811, option 224/7, 365 days
- Suicide prevention1 866 APPELLE (277-3553)Text : 53535324/7
- 9-8-8988Text : 98824/7
- SOS violence conjugale1 800 363-9010Text : 438 601-1211Phone 24/7
- Tel-jeunes1 800 263-2266Text : 1 866 811-4811Daily, 8 a.m. to midnight
- Kids Help Phone1 800 668-6868Text : 686868Phone and text 24/7
- Poison Control1 800 463-506024/7, 365 days
Numbers checked at the source on October 19, 2026. All helplines and services →