Buying and selling safely

For everyone

• Meet in a public place in daylight, ideally in a safe exchange zone (police station or town hall parking lot).
• Bring someone for big items; don't let anyone into your home if you don't need to.
• Keep the conversation in the site's messaging until you trust the other person.
• Never share a verification code you get by text or email: it's the key to your accounts.

Common scams

• "I'm abroad, I'll send a mover": fake buyer, fake payment.
• Overpayment then a refund request: the first payment will bounce.
• A rental or chalet too good for the price, an "away" owner asking for a deposit: never pay before visiting and signing.
• "Mystery shopper" or cheque-cashing job offers.
• Links to a payment or "delivery" page: never enter your banking details.

Rentals

In Québec a landlord may ask for the first month's rent in advance, nothing more. No security deposit, no post-dated cheques. Information: Tribunal administratif du logement.

If you're a victim

• Stop all contact and keep the messages.
• Report the ad or conversation on the site.
• Call your bank.
• Canadian Anti-Fraud Centre: 1-888-495-8501.
• Sûreté du Québec: 310-4141 (or 911 in an emergency).

Version of 2026-10-17 · The French version prevails.

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